customer

Expert discussion: How to translate technology into customer service

Four energy experts talk us through the discussions of the Summit Retail Session at European Utility Week, focusing on building the customer partnership and...
Greece

HEDNO: The vision and future plans of Greece’s only DSO

The CEO of HEDNO, Nikos Chatziargyriou, spoke during the European Utility Week Summit Session on Digitalisation “Making Digital Transformation in Utilities a Reality” and...
DSO

Collaboration is the way forward for DSOs and TSOs

Areti Ntaradimou, Content Director, European Utility Week interviewed  Peter Hermans, CTO of STEDIN regarding digitalisation and “democratising energy” and explains the vision and the future...
renewables

Renewables still have a long way to go as a global...

The domination of variable renewables in global electricity generation is a long way off, according to Dolf Gielen, Director of Innovation and Technology at...
STS Association

“Every prepaid electricity user and utility should know that the token...

Exclusive interview with Don Taylor, director of STS Association (Standard Transfer Specification) who are returning as a partnering industry association and exhibitor at the...

Tech convergence crucial to energy transformation, ELECRAMA

Nicolette Pombo-van Zyl, editor of ESI Africa, our sister publication, spoke with Vikalp Mundra, vice president of ELECRAMA 2018 and joint MD of Ujaas...
Oracle Utilities

Exclusive interview: Martin Dunlea | Oracle Utilities

“Distributed Energy Resources are fast becoming a challenging proposition for the grid,” according to Martin Dunlea, senior director utilities industry strategy, utilities global business...
RWE

Innogy acquisition turns E.On into the Godzilla of European energy retail

Metering & Smart Energy International contacted Håkan Ludvigson, CEO and founder of Eliq, a Sweden-based utility customer engagement company, regarding the acquisition of Innogy by...

Leadership Insight: Interview with Joao Torres

Metering & Smart Energy International spoke with João Torres, CEO of EDP Distribuição, as part of our Leadership Insight Series. The interviews in this series...
Utility Analytics

Insight: Utilities use of data analytics on grid operations

Metering & Smart Energy International spoke with Callaway Lauren, Senior Content Manager, Utility Analytics Institute at Informa to understand trends within the utility, data and analytics...

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