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Hot off the web | Global Smart Energy Elites 2019

Get your personal copy today! Decentralisation and renewable technologies, combined with digital and communication models, are enabling society to shift towards a sustainable future. This edition...
customer experience

Transforming the customer experience

For the sixth consecutive year, the utility industry in the US improved its overall customer satisfaction scores, according to last year’s J.D....
Cybersecurity disclosure

Call for utility cybersecurity transgressors to be named

A US national public interest group has pressed that US utilities who violate cybersecurity should be named
video

VIDEO: How to maximise ROI on AMI deployments

David Green of Smart Utilities Infrastructure explains how utility business models are adapting to rapid digitalisation.

Webinar: Smart Cities and the utilities that enable them

Join us for a future focused discussion around smart city initiatives and the central role of the utility therein.
consumer

Ed’s note: The customer is king for some utilities

Customer service initiatives by utilities have achieved a level of importance and investment never before experienced, with emphasis being placed on ensuring consumers receive tangible...
power optimiser

Power optimiser market size to cross 30 million units by 2025

The power optimiser market will surpass an annual installation of 30 million units by 2025.
water retail, American Water

Innovation favours larger customers in water retail

Water retail risks becoming a two-tier market as innovation favours larger customers, according to new report.
Trump

Trump’s tariffs may have cost the solar industry thousands of jobs...

The latest solar jobs census has just come out, and the news is… mixed. Here’s what the survey found, why the numbers are...
Shell

Energy giant Shell steps into home energy storage space

Shell has agreed to acquire 100% of German home battery maker Sonnen.
video

Analytics proving a vital tool in revenue protection strategies

Ben Gardner, president of Northeast Group, speaks about the importance of data and analytics in utility business strategies.

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