Industry wide call for papers: Metering, Billing/CRM West Africa 2013


Major pitfalls are currently affecting utilities and consumers alike in Nigeria and in the West African region.

  • High percentage of unmetered customers
  • No maintenance
  • High rate of system losses
  • Lack of meter reading
  • Inefficient billing systems
  • Poor service delivery etc.

Nigeria alone requires 2.8 million meters to close-up the metering gap! The privatisation of distribution companies is going to prompt the deployment of meters to aid the current situation and to allow utilities to get ROI. Furthermore, new investments and on-going regional integration initiatives have provided hope in moving towards a better metering system model. The time is now to address this critical situation by deploying metering technologies relevant to the needs of West Africa.

West African metering, billing and CRM professionals will see the first ever and only metering conference and exhibition specific held in Lagos, Nigeria from 25 – 27 November 2013. Metering, Billing/CRM West Africa will bring together the forerunners in the industry, both local and regional to discuss the ideal manner to seamlessly integrate the roll-out process of new, improved metering technologies into the region.

The event will feature a technical site visit to Ghana to study the loss reduction programme that Electricity Company of Ghana (ECG) has been conducting over the past

Metering West Africa will be co-located with The West African Power Industry Convention (WAPIC). The event will provide an update on the power sector reform imminent in West Africa plus presentations and discussions addressing electricity power generation, transmission and distribution issues.

Top-level speakers will present their views using case studies, debates and interactive panels. The management team is constantly searching for speakers who can share new and innovative experiences and visions, and if you would like to take part, please contact Dean Ravell at


The grid below outlines (but is not limited to) the following topics of interest:

West Africa graph

We are always looking to add more value in the form of workshops and seminars, so if there are any additional topics other suggestions regarding the program development or the speaker line-up, feel free to comments as they are always welcome.

For your proposal, you’ll be asked to include the following information (only non-commercial presentations will be accepted by the conference committee):

  • Proposed title
  • Overview and extended descriptions of the presentation: main idea, subtopics (in bullet points), conclusion
  • Suggested track
  • Speaker(s): short biography and picture

If you would like to participate, send an abstract in English or contact the Conference Producer, Dean Ravell.
Office: +27 21 700 3536
Mobile: +27 78 121 0570