Metering, Billing/CRM Europe 2010 great success!


Thank you to all delegates, visitors, speakers, sponsors and exhibitors that made the 12th Annual Metering, Billing/CRM Europe conference and exhibition in Vienna a great success!

A special thank you to our Platinum Sponsor Siemens and Gold Sponsors Accenture, ADD Grup, Alcatel Lucent, Diehl Metering, Elster, Itron, Landis+Gyr, Oracle Utilities, Smart Energy Alliance and Telvent.

Over 3800 participants attended the conference and exhibition in  Vienna on 22-24 September 2010 compared to 2800 participants in 2009, showing once again that Metering, Billing/CRM Europe is the industry leading meeting place for smart metering professionals!

What people said:

“It was my first Metering Europe congress, but I enjoyed every minute and I have been able to meet every person I wanted to meet.”
Isabelle Drochon, AMR Project Manager, GrDF, France

“The conference was very good again, as usual.”
Luis Vale da Cunha, Head of Department for Metering Processes and Innovation, EDP Distribuição, Portugal

“The conference was well organized and very informative.”
William French, Smart Meter Program Office Deployment Manager, San Diego Gas and Electric Company, USA

The conference
Over a 1000 delegates attended the 3-day conference programme, with a strong interest for the sessions related to:

  • The UK smart metering market
  • Standardization and interoperability
  • Experiences in using PLC technologies
  • The role smart metering plays in the development of smart grids
  • The way utilities should involve the customer in their smart metering project.

All in all the programme offered delegates more than 50 utility case studies, giving insights in the practical experiences achieved so far.

An important note, during the official opening session was that 60% of the delegates voted not to believe Europe will achieve a full scale roll-out by 2020, showing the need to discuss the key challenges and next steps utilities have to face to implement an effective smart metering programme.

Smart Homes 2010
The launch of the co-located Smart Homes conference and exhibition was a new and exciting addition to this year’s event. Proving again, with great support from key-stake holders within the industry, that the event remains to be the pioneer in informing the industry about the latest industry trends, developments and opportunities.

The exhibition
With so many high level participants, over 150 exhibitors and a comprehensive vendor showcase programme, you could feel the buzz of enthusiasm on the exhibition floor. Attendees caught up, networked and conducted business at the cocktail receptions offered by Alcatel-Lucent and Accenture.

Following the networking reception on the 23rd of September, the winners of the 2010 European Utility Awards were announced.

  • Enel Distribuzione – Business Performance
  • Panasonic – Customer Excellence
  • Elster Metering – Innovation

The winner of the Electric Scooter offered by the Smart Energy Alliance was Mario Raestik, Project Manager, Eest Energia, Estonia. Congratulations!

The Metering, Billing/CRM Europe team looks forward to meeting you again next year on 4-6 October in Amsterdam, The Netherlands.

Further details will be announced soon!  For updates go to