Energy-poor
Citizens Advice Scotland - Image credit: Wikimedia

Scottish and Southern Electricity Networks (SSEN) have announced a new £140,000 energy advisor programme, in partnership with consumer-advisory body Citizens Advice Scotland (CAS), to support energy-poor consumers in the north of the country.

SSEN is fully funding the initiative and will be providing training and support on energy matters with advisors, over the course of the year-long project.

They have selected Citizens Advice Bureaux (CABs) which represent a wide geographic range, and high levels of fuel-poverty in the Shetland, Western Isles, South West Aberdeenshire and East and Central Sutherland to receive funding.

Support will include referrals to the Warm Home Discount Scheme, referrals to Home Energy Scotland for benefits checks, loans grants and incentives, energy efficiency and supplier switching advice, and referring eligible customers to the utility’s Priority Services Register.

Colin Nicol, Managing Director at SSEN said: “Addressing the issue of fuel poverty is something that will require continued collaboration and co-ordination and at SSEN, we are determined to play our part. I’m delighted to be able to launch this partnership and look forward to working closely with Citizens Advice Scotland to ensure the most vulnerable receive effective and impartial energy advice.

“Although providing advice may seem like a small step, the benefits that can be unlocked for the most vulnerable are significant. I’ve every confidence that by working in partnership with CAS, we can help those in fuel poverty access the critical support and assistance they require.”