Customer Services & Management

News and analysis on customer services and management for utilities and the international power and energy industry

Utility technology

Emerging technologies for utilities workshop

Technology is an ever progressing beast and the possibilities and benefits are endless. Some of the most significant technology trends will have a massive impact on the utility sector. Join this half-day workshop to learn more on the latest utility technologies
Distributedl intelligence

Sign up for a live virtual tour of Itron’s distributed intelligence...

Real-time distributed intelligence (DI) and grid-fed data insights are more important than ever. Join Itron's exclusive virtual tour of their Distributed Intelligence lab on Thursday 4 June to see DI use cases and applications in real-time.
ireland solar

Ireland’s ESB to power 10% of homes with solar thanks to...

Phase one will develop Harmony Solar’s existing 300MW portfolio primarily in Wexford and Kildare, with further phases on track to develop a total portfolio of over 1,000MW of large-scale solar projects.
health

Grid “Health Check” reports for power grid managers

The first set of free quarterly grid Health Check reports to power distribution system operator customers have been provided by Depsys to its customers.
rural electrification

Rural electrification to unlock $4 billion in Ethiopia’s economy

Linking agriculture and rural electrification in Ethiopia could help the country to unlock up to $4 billion to its economy.
Palestine

Palestine: World Bank aid to enhance energy sector operations

The World Bank to fund a phase of the Advancing Sustainability in Performance, Infrastructure, and Reliability of Energy Sector project in Palestine.

ON-DEMAND WEBINAR: Analytics in the Age of Renewables

OsilSoft's William McEvoy presents the analytics surrounding DERs, and how a data infrastructure makes it easy to help solve energy challenges.
community solar

Repsol launches household solar energy sharing initiative

Spanish energy major Repsol has launched Solmatch, the first large solar community solution in Spain which allows homeowners to host and provide power to consumers within their local community.
solar pv

ENGIE unveils three global initiatives to tackle COVID-19

ENGIE has unveiled three initiatives to help its employees, suppliers and communities it serves to address COVID-19 crisis.
Convergence

What if more convergence could accelerate the energy transition?

Convergence of companies, policy, financing and sectors should breed collaboration and that in turn could create the business models needed for a 21st century energy sector.

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