Customer Services & Management
New partnership to unlock value-driven business use cases for utilities
Itron and Bidgely have announced a collaboration that unlocks value-driven business use cases for electric and dual-fuel utilities.
Customer Services & Management
Technology: Utilities’ edge in combating natural disasters
America sits alongside China and India in suffering the greatest number of natural disasters globally between 1995 and 2015, according to the United Nations
Customer Services & Management
Itron strengthens SaaS platform in EMEA
Itron has expanded its collaboration with data centre firm Equinix to strengthen its Software-as-a-Service (SaaS) platform for utilities in EMEA.
Customer Services & Management
DEWA unveils smart app on Huawei store to improve customer services
DEWA has launched its smart app on the Huawei store to facilitate access to its smart services.
Customer Services & Management
Enel receives 2019 excellence award for talent management
EIPM in Paris has recognised utility Enel for excellent talent management.
Customer Services & Management
What does the future look like for energy suppliers?
The future of energy supply needs to be focused around decarbonisation, that is clear. But without engagement, can we expect consumers to make choices that lead to lower energy usage?
Customer Services & Management
Oracle and Baltimore utility launch consumer digital experience pilot
BGE has launched a digital experience pilot for consumers who pay on and off-peak rates for electricity.
Customer Services & Management
£500 million OVO acquisition of SSE Energy given green light
The UK's Competition and Market Authority has approved the acquisition of SSE Energy Services by OVO Energy.
Customer Services & Management
Tennessee utility selects Itron for a water modernisation project
Itron has been selected by Consolidated Utility District of Rutherford County in the US state of Tennessee to modernise its water distribution system.
Customer Services & Management
ComEd gets regulator nod to reduce 2020 tariffs
ComEd has secured a greenlight from energy regulator Illinois Commerce Commission to reduce its energy delivery services by $17 million as from 2020.
