New online marketplace simplifies consumer participation in efficiency programmes


Cloud energy efficiency solution firm energyOrbit has launched an online marketplace portal which consumers will use to access demand side management offerings.

The platform serves as a centralised location for utilities’ industrial and commercial customers, as well as service providers, to more easily browse and compare rebate and energy efficiency products and programmes.

Customers and service providers in any state can use the platform to access energy management services offered across the US.

The energyOrbit Marketplace is powered on the Salesforce platform, simplifies the application process for participation in energy management programmes.

The platform is expected to help improve utilities’ customer engagement in energy conservation and management initiatives.

This will help the US to expand its energy efficiency savings and assist utilities to achieve energy savings goals at a lower cost per unit of energy saved.

Udi Merhav, CEO of energyOrbit, said:  “The energyOrbit Marketplace was created to combat the issue of both ‘form fatigue’ and the sporadic and disjointed nature of current application programmes.

“Despite more states pushing for more energy efficiency agendas, inadequate participation levels leave allocated budgets unused, and customers continuing to use energy inefficiently. Coupled with paper-based applications and manually entered spreadsheets to track an EE/DSM program’s progress, and utilities are left with execution that is both costly and time consuming for everyone involved.

“It only makes sense that utilities come together to enhance customer engagement through collaborative digital solutions in manners customers are already accustomed to.

“Comprehensive online shopping portals for EE/DSM programmes is an excellent place to start, where significant amounts of time can be saved for all parties involved. It behooves utilities to look at each other as partners instead of competitors and adopted collaborative marketplaces for their customers and service providers in the pursuit of operations efficiencies toward achieving a cleaner economy. Look no further than New England to see that collaboration between utilities and programme administrators to better serve their customers is already taking place.”