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US energy provider to 10 million consumers has released a new report analysing the utility’s power interruptions during 2018.

According to the study:

  • Power interruptions experienced by ComEd customers in 2018 were fewer compared to the previous year.
  • The 45% decrease in power interruptions since 2012 is a result of massive investments in smart grid
  • Reliability has increased by 60% since 2012 for ComEd customers
  • A total of 11 million outages were avoided since 2012
  • Outages avoided have resulted in $2.1 billion in societal savings

Joe Dominguez, CEO of ComEd, said: “Everything we do starts with providing excellent service to the families and businesses that rely on us.

“Our investments in the smart grid, along with the talented women and men who work hard every day to serve our customers, continue to provide more reliable power. They also serve as the foundation for programmes that will enable more clean energy on the system, increase energy efficiency opportunities for our customers and grow the energy workforce of the future.”

Smart grid investments were made in technologies such as distribution automation or digital “smart switches” that automatically reroute power around potential problem areas.

“Businesses today demand and depend on reliable electric infrastructure. ComEd’s track record of providing strong reliability is a key component to attracting and retaining businesses in Will County,” said John Greuling, president and CEO of the Will County Center for Economic Development. "We are pleased to see continued, strong utility reliability performance which provides businesses the assurance that Illinois is the right place for their continued growth and investment."

Illinois, the service territory for ComEd, was recently recognised as the second state in the nation for grid modernisation by the GridWise Alliance.