Consumer happiness and decarbonisation drive ‘new energy concept’


Black & Veatch has released the results of a survey conducted to understand the energy transition and factors driving and hindering the adoption of ‘new energy’ concepts and business models.

The 2019 Strategic Directions: Electric Report is based on a survey of 892 participants across the utility, municipal, commercial and community sectors.

Key survey findings include:

  1. The need to meet changing consumer demands is driving utilities to expand their energy mix portfolio as well as innovate them.
  2. The surge of renewables (solar, wind, battery storage and other distributed resources) is driving consumers to test new utilities’ business models. Decarbonisation goals are pushing them to do so
  3. “New energy” is driving a global movement dedicated to clean energy technology and innovation
  4. Despite the rise of renewables, natural gas will remain a formidable player in the global energy mix for some time
  5. Nearly 45% of our survey’s respondents say renewables and distributed generation are motivating utilities to retire central generation sites. 31% expect that to happen in the near term
  6. 55% say innovative system designs allowing for more system flexibility resources are most essential for the planning, engineering, construction, operation and maintenance of a more complex grid. 53% cited better modeling and forecasting data and programmes
  7. More than 50% are already are very engaged with their local transit agencies about electrification. Nearly a quarter said they’ve just started such talks
  8. 55% believe that DERs will dominate utility service offerings in the next 15 years.

Respondents identified security education and training as the top need when it comes to managing organizational cybersecurity and physical security, followed closely by managing and optimising security products and platforms.

Mario Azar, president of Black & Veatch’s power business, said: “In these evolving times of the electric industry, there’s no one-size-fits-all dynamic.


“What’s going to be crucial is for power providers to not only have a balanced generation mix with diverse fuel sources but to invest in distributed generation, transmission and distribution as these systems no longer operate in isolation in the world’s shifting power market.

“New energy continues to disrupt the electric industry as consumers, in the pursuit of energy independence, increasingly migrate toward cleaner, greener forms of power,” said John Chevrette, president of Black & Veatch’s management consulting business. “Now more than ever, utilities must recognize and embrace these challenges, rethink their business models and start planning for necessary upgrades.”

The full report is available for free download at