NAESB

Dubai Electricity and Water Authority (DEWA) continues to have its operations and services certified by globally recognised standards boards.

The certification follows the utility striving to improve its services through the deployment of innovative business models and technologies.

The latest development includes DEWA receiving certification for effective governance from the British Standards Institute.

The energy and water services provider becomes the first utility in the world to implement the BS 13500:2013 British Standard Code for Practice for Delivering Effective Governance.

The achievement underlines DEWA’s commitment to implementing the highest international corporate governance standards and become a leading global, digital and future utility.

Last week, the utility received certification from the BSI for secure data management.

HE Saeed Mohammed Al Tayer, CEO of DEWA, said: “… DEWA is committed to implementing the best corporate governance practices based on an integrated framework that covers all its activities and operations.

“DEWA follows the Organisation for Economic Co-operation and Development (OECD) guidelines on Corporate Governance for State Owned Enterprises, World Bank guidelines, and other international standards such as BS 13500.

“This supports our efforts to develop government work and achieve excellence in government services. This in turn, contributes to achieving the objectives of the UAE vision2021 and the Dubai Plan 2021, which aims for the Government of Dubai to be pioneering, excellent, transparent, reliable, and sustainable and innovative in the management of its resources." said Al Tayer.

“DEWA’s governance model is based on the four pillars of Trust, Accountability, Transparency and Fair Practices. Implementing effective governance practices has helped DEWA achieve global competitive results that outperform leading European and American utilities.

“DEWA recorded 3.3% losses in its electricity transmission and distribution networks compared to 6-7% recorded in Europe and the USA. Water network losses decreased to 7.1%, compared to 15% in North America. DEWA also reduces Customer Minutes Lost (CML) to 2.68 minutes compared to 15 minutes recorded by leading utilities in the European Union. The UAE, represented by DEWA ranked first globally for getting electricity, according to the World Bank’s Doing Business Report 2018.