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The Dubai Electricity and Water Authority (DEWA) has set a new world record in regard to the performance of the grid network.

DEWA has recorded electricity customer minutes lost per year to 1.86 minutes compared to 15 minutes recorded by leading utilities in Europe in 2019.

The utility has ranked first in three consecutive years in Getting Electricity, as per the World Bank’s Doing Business 2020 report.

The energy provider scored 100% in all indicators included in Getting Electricity report. The indicators include procedures required to obtain an electricity connection, the time needed to complete the procedure, costs associated with the criteria and tariffs reliability and transparency.

In 2018, losses from electricity transmission and distribution networks were 3.3% compared to 6-7% in Europe and the USA. Water network losses were also reduced to 6.5% compared to around 15% in North America.

Al Tayer, the CEO of DEWA says the reliability of the utility’s grid network is a result of smart grid technologies being adopted to optimize energy production, transmission, and distribution.

The integrated smart grid strategy the utility has adopted contains 10 programmes to be completed over the short, medium and long-term by 2035.

These include Advanced Metering Infrastructure for Electricity, Advanced Metering Infrastructure for Water, Asset Management, Distribution Automation, Information Technology Infrastructure, Transmission Automation, System Integration, Telecommunications, Big Data and Analytics, and Security.

“We continuously work to enhance the capacity and efficiency of transmission and distribution networks to provide electricity and water services according to the highest standards of reliability, availability, efficiency, and sustainability. This is to meet the growing demand for energy and water and keep pace with Dubai’s ambitious urban and economic plans. We are proud that DEWA is part of the UAE’s global achievements that are accomplished by Emirati men and women who do their best to provide state-of-the-art services to make Dubai the smartest and happiest city in the world,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.