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Dubai Electricity and Water Authority (DEWA) has set a new world record by reducing energy transmission and distribution losses in its network to 3.2%.

Leading utilities in Europe and the US have recorded an average of 6-7% in energy losses.

Al Tayer, the CEO of DEWA, said: “The new achievement underlines the success of our strategy to prepare for the future with scientific planning, innovation, using the latest technologies in the generation, transmission, distribution, and control of water networks. It also aligns with our strategy to raise the efficiency and reliability of electricity and water networks to meet the growing demand in Dubai. This enhances the social and economic growth of Dubai.”

The utility increased production efficiency by 31.40% between 2006 and 2019 and improved the availability and reliability of the generation units to 100%, exceeding global rates of 91%.

DEWA also recorded 1.86 minutes in customer minutes lost, a new world record compared to around 15 minutes recorded by leading electricity companies in the European Union.

DEWA has also been named the first utility in the Middle East to receive the ISO:20400:2017 certification for Sustainable Procurement and Supply Chain. Read the full story here.

DEWA has also received the world’s lowest water levelised tariff of $0.306 per cubic meter for its Hassyan Sea Water Reverse Osmosis. Click here for more information.

DEWA received the highest score worldwide of 99.7% in the International Customer Experience Standard.

“We constantly work to increase the capacity and efficiency of the transmission and distribution networks to provide electricity and water according to the highest standards of availability, reliability, efficiency, and sustainability,” reiterates Al Tayer.