Hurricane Season

Following the arrival of Hurricane Michael in the US state of Georgia on Wednesday evening, some 65,000 customers were left without power.

As of 8:00 pm, more than 600 individual cases of damage (including broken poles and lines) had been reported, with most of the damage and outages primarily concentrated in South and West Georgia.

Georgia Power, provider to 2.5 million energy customers in 159 counties in the state, is expecting extensive damage and power outages in South Georgia to continue through to Friday.

The utility has set aside approximately 3,900 personnel with the help of other utilities to restore power as quickly and safely as possible following the storm.

Damage to the infrastructure is due to high winds, heavy rain and fallen trees.

Power restoration to affected customers is expected to take several days as Georgia Power will have to wait until conditions are safe, following the passing of the storm, to assess the damage done and impacted regions.

The utility recommends its customers to report outages via tools including:

  • Outage Alerts – Subscribe to the free Georgia Power Outage Alert service to receive personalised notifications and updates via text message.
  • Outage & Storm Center – Available at www.georgiapower.com/storm, customers can visit this site to sign up for Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
  • Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times.
  • Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
  • @GeorgiaPower on Twitter – Follow @GeorgiaPower on Twitter for storm tips, outage updates, customer service and more.

Safety tips

  • Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.
  • Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.
  • Don't step in standing water or saturated ground where downed lines may be present. They could be electrified.
  • Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.