In its response to a public consultation on micro generation the CER says that in the interim period before the expected commencement of national smart meter installation in April 2008, micro generators can apply for an interval meter to be installed. The first one hundred micro generators who request an interval meter will only pay the installation costs and not the cost of the interval meter. However micro generators may choose to wait until the smart meter rollout and not be required to pay the installation cost.
As part of the rollout suppliers must also be required to offer consumers a range of real time display options, free of charge, in addition to the smart meter.
Telematics is a key player in the high growth machine-to-machine (M2M) industry in which machine assets are connected through wireless info-communication infrastructures to allow wireless transmission of information for remote monitoring and control. The company’s key solution offerings include products and solutions utilizing wireless network technology for automatic meter reading, radio frequency location and vehicular telematics, and radio frequency identification applications for electronic toll collection and asset security. Telematics is currently amongst the largest terrestrial and urban asset location system suppliers worldwide, with customers from Argentina, Brazil, China, Korea and USA.
chair of the
MGA]Washington, DC, U.S.A. --- (METERING.COM) --- November 19, 2007 - Governors of ten midwest states of the United States and Canada have agreed to meet at least 2 percent of regional annual retail sales of natural gas and electricity through energy efficiency improvements by 2015, with an additional 2 percent in efficiency improvements every year thereafter.
This column is to create a forum for ideas, passions and perspectives on our industry that are controversial, provocative and energising. The views expressed here may be unpopular, politically incorrect, heretical or simply humorous. The views expressed may be ideas that all of us have had but didn’t care (or dare) to articulate. The opinions expressed are those of the author alone, but are probably shared by many who have yet to say so.
These meters are being introduced mainly to residential and small-scale business customers, partly in an effort to eliminate confrontations between PHCN staff and consumers. It has happened that staff have been subjected to attack by customers who refuse to pay their bills and are denying officials the opportunity to disconnect them.
When dealing with customers in writing and by telephone in general, the companies continued to deliver a ‘good’ level of service, with 99 percent of contacts about billing dealt with within five days and 98 percent of written complaints answered in ten days. This good level of service was confirmed by an independent survey of about 9,000 customers who had contacted their water company by telephone, which showed that the majority were satisfied with the way their telephone calls were handled.