US consumers certify 31 utilities as environmental champions


US consumers that participated in Cogent’s Environmental Dedication Index study have named some 31 utilities as champions in environmental sustainability.

Consumer scores were high for efforts by utilities to encourage greener buildings, sustainable mobility and sustainability.

The overall score for utilities dedication to climate action increased to 676 out of 1,000 for the period Q1 – 2020.

Other key study findings include:

  • Over 52% of utility customers are strong believers in climate change and as a group, they score utilities higher (708) on environmental dedication.
  • Gen Z is the most critical of utility environmental performance; scoring utilities lower than other generations on sustainability dedication.
  • Millennials rate utilities highest on providing “products that help the environment.”
  • Only about one in five consumers is aware of his or her utility’s efforts to lessen the impacts of its services on the environment.
  • About 13% of utility customers say green or net metering rates is their most preferred rate plan.
  • Over half of all utility customers nationally are interested in rooftop solar or community solar offerings.

A list of the top 2020 sustainability champions is available here.

Chris Oberle, senior vice president at Escalent, said: “With the ever-growing discussion of environmental issues, customers say utilities are responding well through initiatives and programmes that help create a cleaner planet.

“Measuring environmental dedication is now essential to doing business, as Wall Street investment houses are tying utility environmental stewardship to utilities’ financial performance.”

The study comprised 69,620 residential electric, natural gas and combination utility customers of the 140 largest US utility companies.