PNM will deploy the solution across its entire service territory as a part of its Advanced Metering Infrastructure (AMI) Project, which aims to improve operational efficiency and customer service. [Itron launches new grid modelling service for utilities]
PNM serves more than 500,000 'New Mexico' residential and business customers. The OpenWay Riva solution will afford PNM customers with access to usage information via a customer portal and the ability to request customised alerts related to their usage.
PNM will be able to reduce operating costs and experience operational benefits, including improved outage management, same-day service connections and disconnections, and timely, accurate and flexible billing for customers.
“Itron’s OpenWay Riva IoT solution will help PNM address its immediate needs for streamlined operations and reduced costs while laying the foundation for future capabilities,” said Mark de Vere White, president of Itron’s Electricity business line.
“With this selection, PNM joins more than 10 other utilities that have chosen Itron’s OpenWay Riva solution, which has the power to transform utility operations, delivering new value in distribution system efficiency, reliability and safety.”
CFE modernises its grid
In South America, Mexico’s state utility Comisión Federal de Electricidad (CFE) embarked on a similar undertaking in modernising and stabilizing grids in east and southeast regions. [Frost and Sullivan recognises Itron as ‘Smart Grid Solutions Company of the Year’]
According to a release, the work will help the utility reduce costs and enhance service by minimising electricity losses across its transmission network and more quickly identify and respond to power outage.
"The Mexican Electrical Utility estimates the country's electrical grid loses 13.11% percent of the electricity it produces, as stated in the 2015 CFE Annual Report. For more than 10 years we've partnered with Honeywell to help CFE modernise its operations and work toward its goal of reducing electrical losses using smart grid technology," added Bernardo Castro, general manager of Tecnologías EOS, a member of the consortium chosen by CFE to manage its smart grid initiative.