The largest municipal-owned utility in Florida has experienced an overall gain of one billion gallons of measurable water since implementing an advanced metering infrastructure in 2013.
JEA, in partnership with Sensus, deployed an AMI solution that includes OMNI meters, advanced meter testing and valve maintenance best practices.
Following a 2013 pilot, JEA replaced an additional 400 outdated meter assemblies over a three year period..
The utility invested in the meter replacement programme to reduce non-revenue water and to preserve the city’s natural resources.
Jody Godsey, meter specialist foreman at JEA, said: “As a municipally-owned utility, we are directly accountable to the community we serve.
“We understand the important role we play in the local economy, so we’re always looking for ways to improve our services and plan for the future.”
The aim was to improve customer services to some 25,000 commercial and industrial consumers.
To date, consumers with smart meters are able to gain access to 30 days of hourly usage data.
“The size and positioning of the meter has proved advantageous in enabling ease of maintenance for deployments at large accounts,” said Godsey. “The change-out program has also helped us identify and address issues at large legacy installations, including valve failures and backflow problems.”
Godsey also reported greater productivity. His team used to average three large meter test per day; now they can test upwards of six meters per day.
“From the money we save with our meter upgrades, we can invest those resources back in the community,” said Godsey. “It all goes back to our goal to meet the demands of our customers, both today and for generations to come.”