Avoiding Smart Metering Pitfalls: Successful Strategies for a Changing Regulatory Landscape


As Smart Metering projects in North America migrate from pilot to production, many have become models for success while others have become mired in complexity or embroiled in customer backlash.

European utilities are beginning a transition to Smart Metering that will impact almost every aspect of their business—what can lessons can be learned now from previous adopters to avoid missteps that can derail your project?

In this timely  webinar, you will hear early adopter and industry expert perspective on the key issues utilities face in this new environment, what’s required to succeed and how to position for the future:

The Panel Features:

Jesse Berst: Managing Partner, Global Smart Energy
Smart Meter Adoption in a Fluid Regulatory Environment

Chris King: Chief Regulatory Officer, eMeter Corporation
Lessons Learned: Avoiding Smart Meter Disasters

Mary Rich: Manager, Advanced Metering Systems, CenterPoint Energy
The CenterPoint Experience: Transition from Pilot to Production

In this webinar you will learn:

  • Why should utilities move now?  Where do you fit on the adoption curve?
  •  What decisions do utilities need to consider now to avoid costly missteps?
  • What are the key lessons from successful mass market deployments?
  • How to avoid operational disruption in the move from “dumb” to “smart”
  • How to manage customer expectations to avoid a consumer revolt and PR disaster.
  • How to avoid a post-pilot technical dead-end (also known as re-start).

The program includes an interactive Q&A session

Speaker Bios

Mary Rich is Manager of Advanced Metering Systems for CenterPoint Energy Operating from the deregulated market of Houston, Texas, CenterPoint provides electric service to two million customers in the Houston metropolitan area as well as 3.2 million natural gas customers in six Midwest states.

A nationally recognized authority on energy regulation and competitive energy markets, Chris King is widely recruited by regulators and legislators to consult on technology issues in electric restructuring and grid management. He has testified before Congress and was instrumental in crafting the Energy Policy Act of 2005 that paved the way for advanced metering initiatives in the USA.

Jesse Berst
is an internationally known technology and business analyst.
Jesse serves on the Advisory Council of Pacific Northwest National Laboratory and has also advised the U.S. Department of Energy, the GridWise Alliance, the NETL Grid Modernization program, the Gonzaga University Transmission & Distribution Program, the King County Prosperity Partnership, the Portland Business Alliance, and the Premier’s Technology Council in British Columbia, among others.