Dutch utility Ennatuurlijk to install 70k smart heat meters


As part of efforts to ensure the Netherlands reaches its target of becoming carbon-neutral by 2050, utility Ennatuurlijk is accelerating its digital transformation by investing in smart meters and related technologies.

Ennatuurlijk has partnered with technology company Kamstrup for the provision of some 70,000 smart heat meters which will be installed as from June 2021 through 2024.

In addition to the smart heat meters, Kamstrup will also provide an IoT communication platform that will provide connectivity for the 70,000 smart heat meters to be installed and an additional 15,000 units already deployed by Ennatuurlijk. This means all of the utility’s customers will have a smart meter by 2024.

The Kamstrup smart heat meters will be installed by local company Brinck.

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Thomas Toussaint, asset manager from Ennatuurlijk, said: “Every day we work with our customers on more sustainable heat for tomorrow. In doing so, we need insight into how our heat is delivered. What could be more efficient? Are there any errors or leaks? The intelligent metering solution helps us and our customers to continuously improve delivery so that the heating of homes and businesses is well regulated today and becomes even more sustainable tomorrow.

“Being able to get more data about the consumption our customers will receive an energy report every month in which they can see what their heat consumption is and the associated costs. Increased awareness about consumption will lead to energy savings – that is evident from practice.”

In addition to improving consumer heat efficiency, the project will also help the utility to improve management and maintenance of its grid network as well as ensure accurate billing and revenue collection. In previous years, customers were submitting their meter readings to the utility, a process that is vulnerable to mistakes, inaccuracy and corruption.

Kamstrup will also provide a remote reading system and smart meters operation, data management and software maintenance and support services for a period of 20 years.

“With this operation, we are well prepared for the change in European law, which states that all meters must be remotely readable from 1 January 2027,” added Toussaint.

To ensure the carbon footprint of the smart meter installation is reduced, installers will be using electric vehicles and cargo bikes as they visit consumer homes.