We make no apologies for once again focussing strongly on water in this issue. While water is obviously a resource with different characteristics to energy, the challenges faced by water utilities – conceptually at least – are very similar to those of their counterparts in energy, such as reducing losses, accurately billing, securing revenue, and building customer relationships – all of which contribute to the making of a more operationally efficient, financially secure and sustainable utility. These challenges are leading to the increasing deployment of advanced metering infrastructure in water utilities, and with it increasingly moves towards smarter water networks (p. 12, 14, 18, 24).

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MI2-13