In 2004 the Essential Services Commission of Australia mandated smart meters for 2.6 million residential and small business electricity customers in the state of Victoria. The rollout commenced in 2009 and is due for completion at the end of 2013.

The programme, which was met with some resistance by consumers and consumer advocacy groups, has resulted in a re-think of the regulations around mandated smart meter rollouts, and at the time of writing, new proposals are being considered to move toward a model where smart metering is driven by the market instead of by regulation.

Smart vs basic meters
In February this year AGL Energy Limited launched My AGL IQ®, a national online energy monitoring tool for residential, small business, commercial and industrial customers.

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