Scottish Power selects Actavo for rollout of 1m smart meters


The two companies signed a five-year smart meter installation contract for the rollout of the digital meters in the utility’s service territories in east Midlands and east England.

The installation of the smart meters will help Scottish Power to optimise its revenue collection.

Andrew Ward, director of smart metering for ScottishPower, said: “Smart metering will revolutionise the way our customers consume and monitor their own energy use, empowering them to make real behaviour changes and identify savings. This contract award to Actavo is a significant moment for ScottishPower in the delivery of smart meters for millions of people across the UK.”

[quote] The installation of the smart meters is expected to start in May.

Under the contract, Actavo will be responsible for scheduling appointments with consumers for the installation of the smart meters as well as provide Scottish Power with a full end-to-end solution for the smart meters.

Smart meter funding and deadline

To meet the smart meter installation deadline set by Scottish Power, Actavo is adding 60 personnel including call centre operators and dual fuel engineers to its staff. The solutions provider will open a new office in Leicester for auditing the operations and monitoring the health and safety of workers on duty.

The contract forms part of a five-year relationship between Actavo and Scottish Power in which the two previously partnered for the supply and installation of some 780,000 smart meters.

According to a company statement, “Actavo already provides home services for ScottishPower’s Eco and Home Comfort teams, including gas boiler installation, repair and maintenance to over 60,000 UK homes annually.” [Scottish Power signs smart meter deal].

The news follows an announcement made in the last quarter of 2016 by Iberdrola , the parent company of Scottish Power, that its UK subsidiary awarded £341 million ($424.6 million) in contracts for the rollout of smart meters.

In a press statement, Iberdrola said Scottish Power will use the contracts to deploy more than five million smart gas and electric meters by 2020.


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