smart electricity meters
Norman Ndaba headshot
Norman B Ndaba believes smart meters are "missing link" to Africa's energy future

Norman B Ndaba is the leader for Africa Power and Utilities Sector within management consultancy EY. The company, which is working on projects within South Africa, is an advocate of smart metering as the “missing link to Africa’s energy future”, as outlined in its publication Smart Metering - Transforming Africa’s Energy Future.  

The prospectus states: “The power and utilities sector urgently needs to attract investors to increase generation capacity and mobilise people to consume energy efficiently.

“Introducing smart metering could be a fundamental ‘missing link’ to help the sector to achieve these goals.”

Smart metering in Africa is contentious and EY admits that achieving these benefits will “take hard effort”. But the global consultancy believes that accelerating to a more systematic smart metering rollout in the region will link directly to business benefits and promote growth.

We asked Norman B Ndaba, Africa Power and Utilities Sector Leader at EY, to share his top three predictions for the African metering industry.

1. Moving to base load

Mr Ndaba said: “The first and big challenge for African countries is to get base load power. Without it, smart metering shouldn’t exist.

Assuming we get base load power within the next five to 10 years, we expect to see South Africa, Nigeria, Kenya, Ghana and Namibia as the most likely countries to adopt smart metering systems.

South Africa ticks all the boxes for deployment. All the main drivers for adopting an advanced metering infrastructure are apparent - from regulatory, revenue management, energy efficiency, non-technical losses - but the challenge is for Eskom to get back into a cash positive position. It needs an injection of ZAR25 billion (USD2.3 billion).

There is also the question of smart metering making utilities more efficient and with efficiency comes fewer jobs - this could be a problem in South Africa.

In Nigeria, if the privatisation process works well, the country could surprise us big time but the issue there is cost - will the population be prepared to pay three to four times more for power than they are now.

Mozambique has issued smart metering tenders but the challenge is who pays? Do you have enough people on the grid in the first place?”

In all cases, it looks to me that the first port of call for smart metering is industrial users, as one, they can afford it and two, they are the ones looking at energy efficiency to help manage revenues.”

2. Smarter grid

Ndaba said: “Within the next 15 years, we could see smart grids in Africa.

South Africa is well on its way - the infrastructure is there and Eskom will have two new power stations functioning, but the question will come back to what the government wants - is it utility-scale renewable energy or smart grid.

In the same way as telecoms moved from fixed lines to cellular phones, what will be the jump in the energy sector?

Will countries move from a non-existent base load to a position where you have base load and can tag on all the other benefits such as renewable energy, natural gas, smart metering and grids?

Consumers are becoming more vocal and more powerful so in the next 15 years they will expect to see more changes.”

3. Metering equipment and suppliers

Ndaba said: “The cost of smart metering equipment is still high but we may see costs coming down, as experienced in the solar panel industry and the oversupply on the global market.

The issue of non-technical losses in Sub-saharan Africa, however, is a big one and means that meter units must be fitted with more security and safety features than their European counterparts, which adds 60-70 per cent to the cost.

To open up opportunities for contracts, metering suppliers and manufacturers need to lobby government to elect the necessary regulations and legislations to drive the smart metering market.

The renewable energy sector has a big lobby mechanism and government takes notice when you shout the loudest.

The smart metering and smart grid industry should find a good name for a lobbying group and then begin to make themselves heard.”


  1. I have been involved with the electricity metering industry for over 40 years, which have included many firsts in South Africa, and I do not believe that smart metering is the way to go in South Africa for the foreseeable future.
    My reasons include:

    – The costs will be in the region of many billions of Rands. In comparison, the Municipal distribution networks urgently need upgrading that will cost conservatively R35 billion, but this money has not yet been found.
    Is it not more important to upgrade the distribution networks before embarking on hugely expensive smart metering projects with unknown benefits?

    – For example, City Power Johannesburg has been installing smart meters for the last 5 years and signed a contract in 2012 for the installation of 50 000 smart meters at a cost of R1,25 billion. My home has been metered by a smart meter now for 4 years since when I have received mainly estimated invoices, and these smart meters have now failed 3 times already.
    Where is the benefit for me?

    – Do we have the skills to operate a smart metering system?

    – It is not generally appreciated that installing smart meters throughout South Africa would mean that at least 20 000 meter readers would become redundant and unemployed. Should we not be trying to keep these workers usefully employed?

    – Modern electronic meters can also meter Time of Use tariffs and can be read semi-automatically via their built-in optical ports. Existing meter readers can read these meters using hand-held units and can retrieve exactly the same data (meter readings, load profile data, tampering attempts) as a smart meter, at a fraction of the cost of smart meters. What is the benefit of smart meters, both cost-wise and in terms of human job opportunities?

    Just some thoughts – I will be pleased to discuss in greater detail if required.

    Regards, Ian Robinson

  2. Thank you, Ian. I have also shared your comments on our LinkedIn group – The Metering Club as well as on Smart Metering & Smart Grids.

    Do you think that smart metering has no place in Africa? Can you envisage a time when socio-economic conditions will be different and efficiencies in labour and data collection will be needed?

    I wonder if anyone else feels that smart metering is not the right fit for Africa?