Accra, Ghana — (METERING.COM) — August 25, 2009 – Ghana Water Company operator Aqua Vitens Rand Ltd (AVRL) is setting up a Geographic Information System (GIS) to improve efficiencies and to enhance revenue collection.
Departments in the Greater Accra, Ashanti, Central and Brong Ahafo regions are completed, while the Northern, Eastern, Western, and Volta regions are expected to be completed shortly.
The initiative is aimed at providing a geographic framework for the inventorying, management and maintenance of strategic assets and to serve as a tool to support the company to develop plans among others for the systematic measurement and reduction of non-revenue water in its service area.
In a recent report in the Ghana press GIS manager Richard Appiah Otoo was quoted as saying that the GIS would help the company to address the problems associated with water delivery in the country.
Almost 1,500 newly connected customers have been mapped since the beginning of 2009, as have more than 5,000 of the more than 20,000 untraceable customers for the Accra-Tema metropolitan areas.
Earlier in the year as part of its plan to improve customer care AVRL launched a new call center.
In the latest news reported in the Ghana press the company has said that at least US$1.6 million is needed in capital investment to revamp the water production system to meet the government’s target of 85 percent water coverage by 2015.
Planning and development director Ebenezer Garbrah was quoted on ghanaweb.com as saying that coverage stands at 59 percent currently and that heavy capital investment is needed to meet the government’s target, which is set 10 percent higher than the Millennium Development Goal 2015 target.