Dubai, United Arab Emirates — (METERING.COM) — June 29, 2010 – Dubai Electricity and Water Authority (DEWA) has launched its first applications compatible with the Apple iPad.
The applications, which were developed by DEWA’s IT department, are aimed at expanding the list of e-services provided by the authority.
“The iPad modern applications target DEWA’s customers and provide them with a quick and easy access to our available services,” said H.E. Saeed Mohammed Al Tayer, MD and CEO of DEWA. “These applications include many services such as GPS to locate customer centers, information pertaining to these offices including telephone numbers and working hours, and the ability to save and send data in ‘Business Card’ format. Moreover, these applications allow them to communicate with DEWA through e-mails or by visiting DEWA’s website.”
DEWA customers using the applications will be able to send their complaints and suggestions, as well as have the capability of attaching photographs containing the geographical coordinates of the locations. In addition, customers will be able to enquire for their consumption bills for the services provided by DEWA, including electricity, water, drainage and housing fees, and settle them through the ePay system provided in collaboration with Dubai e-Government.
H.E. Saeed Mohammed Al Tayer added that the provision of the applications is integral to DEWA’s strategy to establish a balanced and effective electronic infrastructure that can enhance the company’s electronic shift, and they supplement the services already available for iPhones and Blackberry.
The applications will be available for free download from the Apple Store by DEWA customers within the coming weeks.