Riyadh, Saudi Arabia — (METERING.COM) — December 9, 2010 – National Water Company of Saudi Arabia has awarded Accenture a contract to design and deploy a comprehensive IT solution for its water and waste water services in the cities of Riyadh and Jeddah.
Under the agreement, Accenture will develop and implement a range of Oracle-based solutions that cover customer care and billing, a customer portal, enterprise asset management and middleware.
Accenture also will provide maintenance and support of the new infrastructure for one year and will also be responsible for a change management program to help the company’s leadership and staff introduce new business processes.
“Our aim is to transform the quality of water services across Saudi Arabia’s major cities,” said Loay Al-Musallam, CEO of National Water Company. “Accenture is willing and able to commit to our ambitious timelines.”
National Water Company is assuming responsibility for delivering water and waste water services across the Kingdom of Saudi Arabia. The company aims to modernize the infrastructure and introduce international standards of customer services. The cities of Riyadh and Jeddah will be the first two cities to benefit from the National Water Company’s program.