Accra, Ghana — (METERING.COM) — June 19, 2008 – The Electricity Company of Ghana (ECG) will continue to deploy pay-as-you-go, or prepayment meters, in an effort to improve collection of revenue and thus the company’s bottom line results. The meters will ultimately be installed in all residential and C&I premises in the country’s cities, with credit meters remaining in rural areas.
The ECG has suffered cash flow problems for years because of the failure of consumers to pay for their energy, and the prepayment meters are helping to improve the situation. The company says it will disconnect the supply of those customers who refuse to allow the new meters to be installed at their premises, pointing out that both the meters themselves and the installation costs would not be borne by customers.
Some 250,000 customers already have prepayment meters, out of a total customer base of 1.5 million. The ECG is also focusing on increasing the number of vending points, as a service to customers, and on providing information regarding the efficient use of energy, as well as the benefits it can bring to business operations. It has also promised to conduct research twice a year to establish customers’ reactions to the prepayment meters and to identify and try to solve complaints.