DEWA expands rollout of Honeywell smart meters


The Dubai Electricity and Water Authority (DEWA) selected US-based smart grid solutions firm Honeywell for the provision of an additional 150,000 smart meters.

In a previous deal, the solutions provider supplied the utility with 250,000 advanced metering infrastructure (AMI) units.

The smart meters are being installed to ensure consumers are accurately billed and to help the energy provider to optimise its revenue collection by reducing non-revenue expenses associated with energy theft and technical energy losses.

In the event of meter tampering incidents, a smart meter will quickly detect operational error and send the data to DEWA.

Dubai electricity consumption

According to a statement, the AMI units will help the Dubai Electricity and Water Authority to improve management of its energy distribution system amongst residential consumers.

The project will provide consumers with access to real-time energy consumption data which they can use to improve their energy efficiency, reduce monthly bills and to help the utility company to stabilise grid network during peak periods.

The installation of the smart electric meters is in line with efforts by the energy distribution firm to meet energy efficiency and sustainability goals set under the UAE 2021 and the Dubai Plan 2021. The two initiatives aim to develop a smart and low-carbon Dubai. The energy provider says it will replace all of its existing analogue meters with digital smart meters, and by 2020 the utility plans to have installed a total of 1 million smart meters.

The smart meters will form part of a smart grid which the public service infrastructure company is developing to ensure its customers reduce water and energy usage by 30% by the year 2030.

Between 2009 and 2016, demand side management and smart grid initiatives employed by the Dubai Electricity and Water Authority have helped reduce residential energy usage by 19%, commercial energy consumption by 10% whilst educational institutions have reduced usage by 9% and government institutions by 12%.

Amongst water consumers, efficiency has increased by 28% amongst residential customers, by 30% amongst commercial consumers and by 21% and 24% amongst industrial and educational institutions respectively.

According to Norm Gilsdorf, president of Honeywell in the Middle East, Russia, Turkey and Central Asia region, the smart meters to be delivered are Honeywell’s first to use RF mesh communications technology in the Middle East.


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