Meralco empowering customers with GE and Trilliant technology


The Manila Electric Company (Meralco), the largest distribution utility in the Philippines with more than 5 million customers, currently is embarking on its advanced smart grid roadmap with prepay smart metering as its first service – enabling households to better manage their energy consumption and readying them to reap the benefits of a modernized electric system.

This first phase of Meralco’s long term smart grid vision is integrating “smart intelligence” into the electric distribution network, empowering consumers with the information that will help them track and manage their energy usage and bills more efficiently and effectively.

“We are looking at the benefits of smart prepaid metering to deliver better service to our customers,” said Alfredo Panlilio, head of customer retail services and corporate communications at Meralco. “This is the first phase of our smart grid roadmap, which will eventually not only focus on prepaid metering, but also the modernization of our electric infrastructure, which will eventually deliver better customer experience, improved energy efficiency and enhanced reliability.”

As part of an overall energy infrastructure modernization strategy, GE will provide electric meters and system integration services. Trilliant is providing its Smart Grid Communications Platform, which enables advanced intelligence in the prepaid metering system today and will serve as a foundational platform for future advanced smart grid capabilities that improve reliability and enhance efficiency.