Meralco to implement smart meter solution


Oscar S. Reyes,
President & CEO,
Manila, Philippines — (METERING.COM)) — October 16, 2012 – Meralco, the largest electrical distribution company in the Philippines, has selected GE as the systems integrator for its new advanced metering infrastructure integrated solution (AMIIS) project, which will allow its customers to more effectively manage their energy usage and expenses.

Meralco serves more than 5 million customers in the metropolitan Manila area.

GE’s AMIIS package will enable Meralco to offer prepaid retail electric service within its franchise area. The solution also gives the utility a robust, flexible and high performance meter data management system to address regulatory and other business requirements, including the implementation of open access and retail competition.

In addition the AMIIS package enables remote access to the meters, which will further enhance Meralco’s ability to improve monitoring of outages, service connections, power quality and power demand in almost real time.

“The solution will play a crucial role in our overall smart grid initiative that is expected to bring about greater efficiencies in power distribution and improved customer engagement while also helping us prepare to meet future challenges,” said Meralco president and CEO. Oscar S. Reyes.

Meralco plans to pilot this service and then initially offer its new AMIIS solution to 40,000 customers within its franchise area, which covers the Metro Manila region and its neighboring provinces.

In addition to program management and project quality services, the AMIIS package includes an end-to-end system architecture, design and implementation services covering:

  • A prepaid energy management system from Orga Systems
  • A meter data management system from Ecologic Analytics
  • Integration of other associated systems to enable automated customer notifications via SMS, processing of prepaid energy top-ups as well as over-the-counter transactions and handling of voice calls, including for customer service requests.