Singapore utility prepares for market deregulation


SPL WorldGroup, a leading provider of mission-critical software solutions for the global utility market, has been selected by PowerSeraya Ltd in Singapore to provide SPL® Customer Care and Billing (SPL CC&B) as the company gears up for full market deregulation and contestability over the next three years. 

As a major power generation company in Singapore, PowerSeraya supplies almost 30% of the nation’s electricity requirements. Its core business centres around the generation of electricity for sale into the Singapore electricity market. In addition the company supplies electricity to over 1,000 commercial and industrial accounts in Singapore through its subsidiary Seraya Energy Pte Ltd. With the planned introduction of full deregulation in Singapore, the company’s target market will expand to include residential accounts. 

Initially PowerSeraya will deploy the new software to enhance customer relationships with advanced complex billing and meter data management. SPL CC&B is scheduled to go into production at the end of the year and replaces an existing in-house system. SPL CC&B will provide PowerSeraya with a configurable billing system that will enable sophisticated interval data and billing options while improving debt management and reporting functionality.