According to Pongsakorn Yuthagovit from Provincial Electricity Authority, Thailand, no matter how disruptive, it's all about giving customers what they want. Identify the trends such as rooftop solar or storage and design and integrate services that align with these trends.
- Corporate and industrial customers want rooftop solar and storage
- Residential customers want better service and access to stable power
- Utilities must use data and IoT platforms to serve customers better
- Decarbonisation must be a central theme in all services
Keen to learn more? We recommend visiting Asian Utility Week for the smartest, most innovative and business savvy energy roadmap. Find out more here.