Gujranwala, Pakistan — (METERING.COM) — August 31, 2012 – As part of its meter reader training program, USAID has just completed training for meter readers of the Gujranwala Electric Power Company (Gepco).
As many as 250 meter readers at various power distribution companies (discos) have already been trained in the first half of 2012 under the organization’s Power Distribution Program.
The four-and-a-half-year program aims at training the workers on commercial procedures optimization, with the objective of improving the commercial procedures and efficiency of the discos.
The key topics at the training were improved meter reading, meter change process and finding ways to bring improvements to discos’ existing procedures by streamlining the flow of documents and eliminating redundancies without compromising transparency and accountability.
Program representative Judy Burnet said she hoped the training would help improve the workers’ performance with more transparent meter reading, which will help them avoid mistakes at billing cycles and provide customers with an accurate monthly electricity bill.
“Improved commercial procedures and understanding of the benefits of adherence to them can lead to better utilization and that will provide improved revenue, reduced non-technical losses and increased customer satisfaction for the disco,” she said.