Jamshedpur, India — (METERING.COM) — March 11, 2008 – The Jamshedpur Utility and Services Company (JUSCO) offers its customers three options for paying for their new water meters. The first is for users to pay for the meters themselves, with the utility agreeing to undertake all servicing and replacements when necessary. The second option allows users to pay for the new meter in installments, rather than a lump sum, with the same service agreement applying.
But many customers have complained that both options are unaffordable, so JUSCO has introduced a third – a smaller down payment, and then a monthly rental fee, which would also cover maintenance of the meter.
Sanjiv Paul, managing director of JUSCO, says that the meters are being installed in a phased manner, with the aim of detecting leaks as well as identifying and preventing additional illegal connections. JUSCO has recently announced a 15-day amnesty, which means that all customers who declare their unauthorized connections will not have to pay the usual penalty of three years’ worth of estimated water consumption.