Meridian Energy updates its billing and CIS system


James Docking,
CEO, Gentrack
Wellington, New Zealand — (METERING.COM) — July 27, 2010 – Specialist utility billing and CIS software developer Gentrack has announced a contract to deploy its latest Gentrack Velocity software to Meridian Energy.

The state-owned energy company invested in Gentrack’s billing software in 1999 to handle all aspects of its retail electricity billing, customer switching, market messaging, customer care and revenue collections in New Zealand. A recent review of its options has resulted in the decision to reinvest in the company’s latest billing and customer information system (CIS), which is expected to significantly improve its operational efficiency.

“Reviewing your systems is never an easy task” says James Docking, Gentrack CEO. “It can take several years to determine the best path forward in a competitive and dynamic environment such as the energy sectors in Australia and New Zealand. We are excited to continue working with the team at Meridian Energy to help them achieve their business goals, especially as they strive for leader advantage in Advanced Metering and retail energy.”

Gentrack will deploy its latest web-browser based retail billing, CIS and collections technologies. Designed to enable utilities to streamline business processes and to interact seamlessly with the market and smart metering technologies, Gentrack Velocity is based on a substantial R&D commitment and commercial software deployment over 20 years into local and international energy utility sectors.