Victoria smart meter rollout more than 90% complete


Victoria’s smart meter rollout is more than 90% complete, with more than 2.5 million meters installed at homes and small businesses across the state, the government has reported.

Ongoing arrangements have been implemented for the installation of smart meters, and the government is focused on ensuring that all the benefits of the smart meters are available to Victorians. For this to occur, it is the Victorian government’s policy that smart meters are the standard metering in Victoria.

If a distribution business has not attempted to install a smart meter in a Victorian home or small business by June 30, 2014, the customer at that premise will be entitled to a rebate from their distribution business.

Customers who have refused the installation of a smart meter will not be entitled to a rebate.

Distributors will continue to engage with customers who have concerns relating to the installation of a smart meter. From March 2015, distributors will be able to consider recovering the costs of running a separate metering service from the small number of customers who continue to refuse a smart meter. Regulations will prevent distributors from recovering the additional costs incurred in providing manual metering services from customers with smart meters. Distributor will only be able to recover the costs of managing manual meter reading services from those customers who have refused the installation of a smart meter.

The installation process has also provided a safety check of the meter boards of Victorian homes and businesses. To date, more than 19,000 homes have been found with wiring or other defects that needed to be repaired.