Victoria suppliers launch smart meter portals and other AMI services


Melbourne, Australia — (METERING.COM) — June 22, 2012 – Victoria electricity companies Origin Energy and Jemena have launched smart meter compatible web portals to enable customers to access their usage data online and track their consumption, and United Energy is currently trialing a portal.

Origin Energy’s ‘Origin Smart’ is a free portal available to customers who have an active smart meter installed. The portal gives customers visibility of how much power their household is using on a daily basis, provides projected costs based on current consumption, and allows cost and CO2 usage goals to be set and progress to be monitored. Expert energy efficiency advice is also available.

Jemena’s ‘Electricity Outlook’ portal is available to all customers with an operating smart meter. The portal displays a customer’s electricity data online and includes features such as a home energy assessment tool, which enables households and small businesses to monitor their electricity consumption.

United Energy is currently looking for up to 5,000 customers who live or work within its distribution area to participate in a trial of its new web portal, ‘Energy Easy’. The portal, which can be accessed via a computer, smartphone or tablet, allows customers to track their daily, weekly and seasonal electricity usage − helping them to understand their consumption patterns, set consumption targets and access electricity saving tips.

In addition to the company portals, following a recent government decision Victoria electricity customers will also be able to access subsidized in-home displays via the Energy Saver Incentive scheme. A number of in-home display manufacturers are now further developing their products to meet the technical requirements of the scheme. The government is also working with distribution businesses to ensure that there are effective processes in place to “bind” and “un-bind” the in-home displays to smart meters.

Origin Energy along with Red Energy have also become the first retailers in Victoria to offer remote re-energisation and de-energisation services using smart meters, following successful trials in April. This enables customers of the two companies who choose to take up the option to have their electricity connected and disconnected faster and more cheaply, without a distributor field officer having to attend the property. So far customers within four distribution areas – Jemena, United Energy, CitiPower and Powercor – have been able to access the new remote service. Reduced connection and disconnection charges of up to Au$105 (US$107) are anticipated, depending on the service delivered and the time it is requested by the customer.