European Utility Awards: Nominate a project that is shaping the future of the utility landscape.


Following the success of the European Utility Awards in 2005 and 2006, Synergy is pleased to announce the 2007 European Utility Awards, sponsored by Accenture to celebrate examples of high performance within the industry.

Over the years key projects have been sought from utilities and their service providers that have applied practical metering, billing and CRM and improvements in the performance. These awards will celebrate excellence within the industry and encourage great ideas that will help take the industry to new levels.

Nominations for the following categories are now open:

  • Business Performance Award

This award will go to the solution that has demonstrated best performance against a measurable business case. This could be in terms of revenue improvement, cost reduction, value creation or any other measure of improved business performance.

  • Customer Excellence Award

The winner of this award will be the utility that has introduced an initiative which has had a measurable effect on customer service. You will need to be able to prove improved levels of customer satisfaction, a change in customer behavior, recognition from regulatory bodies, etc.

  • Innovation Award

This award will go to the most creative project that has led to innovation and a new view of utility metering, billing or customer relationship management. The recipient must demonstrate what step change in standard tools and techniques occurred, whether the initiative can be adopted by the industry as a whole, how it has improved a technique or system, and more.

How to enter
The European Utility Awards are open to all European utilities and their service providers. Nominations are invited and should describe a recent project which you feel deserves public recognition. The nomination should summarize how the solution provides business case support for the three categories but you should indicate the primary category on which your entry will be judged. The nomination should also contain a motivation and any other information that will help to differentiate your project.

All nominations will be reviewed by a jury comprising Synergy, Accenture, Smart Energy International and other industry experts.

Download the nomination form here

Award nominations must be submitted no later than September 3, 2007.

Awards ceremony
The European Utility Awards will be presented during the Metering, Billing/CRM Europe conference and exhibition in Vienna, October 2-4, 2007.

For more information on the European Utility Awards, visit

Contact Carolien, phone +31 346 290 774, fax +31 346 590 601.