Bath, U.K. — (METERING.COM) — January 28, 2008 – U.K. utility Wessex Water, with 2.5 million customers, is the latest company to install Sensus((S))cout technology – and in the process has helped a partially-sighted customer to ‘read’ his meter from the comfort of his own home.
Alan Harrison is unable to drive, see signs or read emails, so reading a water meter situated at the bottom of his driveway in a hole was out of the question; his wife took on the task of reading their meter. When the utility introduced the new technology, Harrison mentioned his problem to Wessex Water. They contacted Sensus Metering Systems, who suggested linking the ScoutDisplay – a handheld LCD device no bigger than a cell phone – to its Sensus((S))cout automatic meter reading system.
Sensus’ Adam Parsonage says: “The meter in the ground is fitted with a transponder which collects the data and sends the information to the LCD display. The display shows in clear digital format the last 24 hours of water consumption, the monthly and yearly consumption and will also flag up any leakages that may occur. The system also means that Wessex Water can read the meter remotely using their own handheld units.”
Sensus((S))cout allows meters to be read remotely either by using a handheld device or through a fixed radio network leading to a central office location.
Mike Smith from Wessex Water says: “When Alan approached us we were delighted to help. This story demonstrates the flexibility of the Sensus((S))cout system – while we use the technology to collect our own readings, it also means that we can extend the capability to residents with particular needs, and it allows customers to monitor consumption.”
The system also automatically alerts Wessex Water to incidents of leakage and enables the water company to monitor water demand much more accurately.
Jonathan Holyhead from the Dorset Blind Association commented on the technology: “The Dorset Blind Association fully supports any technology or other assistive devices which help visually impaired people to maintain independence and continue to carry out tasks of daily living which sighted people take for granted.”