Smart grid consumer engagement: new European website aims to win hearts

My Smart Energy website EDSO ESMIG
Smart grid consumer engagement: European distribution companies are seeking to engage the public with advanced metering ahead of national rollouts

The European Distribution System Operators for Smart Grids (EDSO) and the European Smart Metering and Management Industry Group (ESMIG) this week launched a consumer-focused website for smart grids and smart metering.

The site aims to deliver accessible explanations and materials targeted at consumers as well as local authorities, utilities and national information campaigns.

Launched during European Sustainable Energy Week in Brussels, is a pan-European portal.

The site content covers what are smart meters and what do they mean for me; what are smart grids and why do we need them, as well as information on smart meter roll-outs in each member state and links to videos and materials in country-languages.

European consumer awareness campaign

The My Smart Energy website is considered Phase I of a potentially far-reaching consumer awareness campaign, the two organisations said.

The pair also kick-started a public consultation in parallel seeking views on the new website as well as considerations for Phase II.

Interested stakeholders from consumer groups, local authorities, European institutions, network operators, the smart energy sector, and other, are encouraged to reply to the online survey until July 17, 2015.

EDSO for Smart Grids is an organisation representing electricity distribution companies tasked with rolling out and operating smart metering in most European countries.

Meanwhile, ESMIG promotes smart meters and is an association that provides knowledge and expertise on energy-related consumer services within the smart grid area at a European level.