The technology industry must do more to help UK consumers make savings of nearly GBP10 billion by using smart technology as effectively as possible.
This is the finding from a consumer report produced by electronics giant Samsung.
The Smart Society Barometer is based on a recent study that asked 1,000 businesses and 2,500 individuals about their relationship with smart technology and what, if anything was stopping them from using it more.
State of the nation
These findings represent a ‘temperature check’ on the UK’s relationship with new technology.
Results show that as a nation, Britons have an average ‘smart’ reading of six on a scale of one – 10 (with one being not smart at all and 10 being a smart technology genius).
Samsung said the first barometer readings show that there is a real desire for us to move ‘up’ the ‘smart’ scale with the feeling that smart technology could have really positive benefits on how we shop, bank and communicate.
Turn up the heat
The electronics giant believes the key to increasing the take-up of smart technology is in helping people understand and learn its benefits.
One in four people admit that not knowing what smart technology is and how it can benefit their lives, is why they are not currently investing, while one in four businesses acknowledge that the lack of smart adoption is down to it being too time consuming to train people on the new technology.
Samsung says the technology industry has a role to play by investing time and energy into helping people understand what smart technology can mean and the benefits that it can bring.
The report states: “This can start with making classrooms smarter, ensuring technology is integrated into all aspects of young people’s learning, to making sure that businesses know how to make the most of the products that their own workforce is using and making sure our retail staff have the right knowledge to advise their customers on a daily basis.”