Burbank Water and Power selects Trilliant for smart meter communications infrastructure


Joanne Fletcher,
Assistant General
Manager, Customer
Service & Marketing,
Burbank, CA, U.S.A. — (METERING.COM) — January 11, 2011 – Burbank Water and Power, the community utility that provides water and power in the City of Burbank, has selected Trilliant Incorporated as the prime contractor to implement the communications infrastructure on its smart metering project.

This follows completion of a pilot program, in which around 1,000 commercial and residential meters were deployed. As part of the initial deployment, all of BWP’s customers using 250 kW and above were converted to time-of-use rates. BWP utilized Trilliant’s SecureMesh™ communications infrastructure and UnitySuite™ head-end software to automate meter reading and deliver daily reports on late meters, outages, meter tampering, and more.

The next phase of BWP’s program will deploy smart meters to all remaining business and residences in the utility area by year end 2011 amounting to more than 50,000 meters.

The meters that will be deployed are GE smart meters. Other participants in the deployment are eMeter, whose eMeter EnergyIP software provides the meter data management platform, and Siemens Energy, Inc., which provides installation, configuration and commissioning services for the project. Siemens Smart Grid Applications managed the integration between Trilliant’s communication networks and BWP’s utility enterprise systems to enable BWP to improve customer service and manage peak demand.

“One of our operational tenets is that you can’t improve what you can’t measure,” stated Joanne Fletcher, BWP assistant general manager, Customer Service & Marketing. “Trilliant provided us with reliable and actionable data on both commercial and residential customers; the kind of data we will now rely on for future smart grid applications as we expand our energy management initiatives.”

BWP is the recipient of a $20 million ARRA stimulus grant towards its Ami and smart grid project, which is estimated at $62.5 million.