Centerpoint Energy smart meter pilot demonstrates change in customer energy consumption behavior


Kenny Mercado,
CenterPoint Energy
Houston Electric’s
division Senior VP,
Regulated Operations
Houston, TX, U.S.A. — (METERING.COM) — July 27, 2011 – CenterPoint Energy has released the results of a 500 participant smart meter in-home display pilot program begun last fall, finding that 71 percent reported changed electricity consumption behavior as a result of the energy use data they accessed on the displays.

In the project, which was partially funded with a $200 million Smart Grid Investment Grant from the U.S. Department of Energy:

  • 83 percent of respondents reported turning off lights at night or when not in the room
  • 51 percent reported adjusting the temperature on their thermostat
  • 93 percent reported they are satisfied with their in-home display, and
  • 97 percent reported they will continue using it.

“We are very excited about the performance of our system and the results received from the participants,” said Kenny Mercado, CenterPoint Energy Houston Electric’s division senior vice president, Regulated Operations Technology. “With our smart meter deployment and intelligent grid initiative, we are not only making significant improvements to modernize our electric infrastructure, we are also giving consumers detailed consumption information to help them manage their electricity usage.”

When consumers have received their smart meter, after a two-month acceptance period they can get detailed information on their electric usage at In the future, consumers will have the option of purchasing an in-home display.

To date, CenterPoint Energy has installed nearly 1.5 million smart meters in its 2.2 million meter system. The company is scheduled to complete deployment in mid 2012.