In the US, a municipal utility in California has chosen Sensus to supply a smart communications network as a managed service in a bid to boost operational efficiency, customer service and strategic planning.
City of Long Beach Gas & Oil Department (LBGO) announced this week that it will use Sensus FlexNet network to serve more than 154,000 metered services, 50,000 new Sensus gas meters and managed software services.
LBGO’s deployment, which is due for completion by 2016, initially aimed at automatic meter reading but the municipal utility for better customer service but said it realized the benefits of system “extended well beyond monthly meter reading”.
Software as a service
Christopher Garner, department director at LBGO, said the utility realized that their software and technology could remain up-to-date with Sensus hosting both the FlexNet head end and meter data management system.
Mr Garner said: “We chose Sensus because the minimal infrastructure of FlexNet enabled us to deploy in three years, but the scalability of Sensus’ technology enables us to benefit from the system for the next 30 years and beyond.”
The Sensus hosting and software as a service arrangement also ensures that LBGO has complete visibility to their long term costs.
Garner commented: “Oftentimes hosting is mistaken as something for smaller utilities, but hosting has benefits for utilities of all sizes that do not want to make a significant investment in technology and resources to support the system.
“This also saves us the hassle of requesting budget for technology upgrades. We have limited resources for technology support and software upgrades. Hosting mitigates this need.”
FlexNet can also be used by the Long Beach Water Department.