Houston, TX, U.S.A. --- (METERING.COM) --- November 2, 2007 – The Public Utility Commission of Texas plans to make estimated reads a thing of the past – and customers have to play their part by ensuring that meter readers can access meters easily.
Top this end the Commission has instructed transmission companies to inform those customers whose meters are inaccessible, by attaching a door hanger advising the property owner that the reader has been unable to access the meter. After this situation has gone on for three consecutive months, the retail electric company will send customers a notice telling them why meter readers have been unable to obtain a read. The notice will also explain the options available to such customers.
These options include leaving gates unlocked or keeping dogs inside the house. If this isn’t possible a customer may prefer to move the meter to a place where it can be accessed more easily, but this service has to be paid for. Alternatively customers can pay for the installation of an AMR device which will allow the meter to be read remotely.
Some utilities also offer customers the option of reading their own meters and mailing the information to the utility’s offices.