US utility improves efficiency for commercial customers


In a press statement, the energy management solutions provider said it will use its technologies to help small and medium-sized commercial customers of SMUD to reduce their energy usage and costs.

GridPoint will provide commercial customers of SMUD participating in the utility’s EMS programme with on-site devices and cloud-based applications to remotely monitor and control their energy usage in real time.

The US-based EMS provider claims that its technologies will allow consumers to access real-time data on the performance of their HVAC and lighting systems for them to identify measures on how they can improve their energy efficiency.

The programme is an effort by SMUD to improve its customer services by providing its consumers with affordable energy. The utility’s Energy Management Solutions programme will help SMUD reduce peak demand periods and ensure the reliability of its grid network.

Jason Narod, vice president of Channel Sales at GridPoint, said: “With the energy landscape rapidly evolving, utilities are looking for ways to improve customer care, drive energy efficiency, and bring technology to the edge of the grid.”

SMUD serves 1.4 million customers in Sacramento County in California state.

Energy Management Solutions rollout

In related news, US utility Tacoma Power was in early December 2016 recognised by the Northwest Energy Efficiency Alliance (NEEA) for deploying the latest technologies to help consumers improve their energy management and efficiency.

The utility company was awarded NEEA’s Leadership in Energy Efficiency Award for Innovation.

The energy efficiency award recognises efforts by Tacoma Power in using its video chat technology to improve customer engagement and communicating with them on its energy conservation programme.

Through the video chat service, the Washington state-based utility is able to register consumers in its energy efficiency programme as well as inspect their homes to check if they qualify to receive energy efficiency rebates.

According to Tacoma Power, the video chat service “reduces the amount of inspection time for customers, eliminates travel time for utility employees, and is more convenient for contractors.”

The service reduces the utility’s operational costs incurred from using motor vehicles to check consumer homes door to door. [US county gets NACO recognition for energy management system].

Tacoma Power serves 172,000 electricity customers and is a member of NEEA comprising of 140 utilities and energy efficiency organisations helping a total of 13 million energy consumers to reduce their energy usage and costs.


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