Atlanta, GA, U.S.A. — (METERING.COM) — January 23, 2012 – Georgia Power is to undertake a pilot with PayGo Electric™ to study the commercial feasibility of providing the option of a prepaid electric service to customers.
PayGo’s patent pending technology embeds logic in the communications modules, the smart meter, or the system servers, which can alert both the customer and the utility of the need to add credit to a customer’s account for continued electric service. The system can leverage a utility’s existing assets while it includes a nationwide payment processing platform enabling utilities to use existing as well as new payment methods for their customers. This allows customers to be continuously informed of their account status and enables them to pay for their electricity on a schedule which best fits their needs.
Mobile devices and banking services have increased consumer expectations for real time information. With PayGo, customers can contact the utility to “top up” their account directly with a mobile device, make online payments, recharge at various retail outlets, or utilize a number of additional payment methods. The solution calculates the consumer’s actual consumption at the meter and alerts them in real time as they reach predetermined spending levels.
“Georgia Power’s top priority is to provide additional value to our customers,” said Michael Garrett, customer service operations manager at Georgia Power. “We are excited to pilot this pay as you go system and determine how it may best benefit our customers.”