Glendale begins home energy report program for 25,000 customers


Glenn Steiger,
General Manager,
Glendale Water
and Power
Glendale, CA, U.S.A. — (METERING.COM) — November 9, 2009 – Glendale Water & Power (GWP) this month will send 25,000 Glendale residential customers their first comparative home energy reports providing the critical information needed to reduce energy consumption and save money on their utility bills.

The reports, which have been developed by energy efficiency software company OPOWER, provide a detailed analysis of individual monthly energy usage compared (anonymously) to similar residences within the same area, along with customer-specific energy efficiency tips based on past usage and household characteristics. The reports are created using advanced analytics to evaluate customers’ energy usage patterns, plus behavioral science techniques to help motivate action.

“The home energy reports, which show proven results in encouraging customers to reduce consumption and participate in energy efficiency programs, will provide yet another tool to help our customers save energy, lower their bills and benefit the environment,” said GWP general manager Glenn Steiger. “In addition, this program will help show customers how they can save even more with our new smart grid starting in 2010.”

Over the next two years, GWP will install more than 120,000 electric and water smart meters that will allow two-way communication with the utility, and begin offering programs that will for the first time provide customers with access to real time usage data to help them conserve energy and water.

Beginning in mid-2010, the home energy reports – which will go out every four to six months for at least two years – will incorporate smart grid data, providing customers with even more details about their energy use and leading to highly relevant recommendations on how to save on their energy bills.

According to OPOWER, independently verified data shows that the home energy reports have consistently delivered between 1.5 and 3.5 percent in average energy savings on the part of recipients in other utilities, including the Sacramento Municipal Utility District and Puget Sound Energy. GWP estimates that the 25,000 participating customers will see a combined annual energy reduction of approximately 3.75 million kWh and an overall savings of $675,000.

“Similar home energy report programs have shown positive and increasingly impactful results over time, demonstrating the effectiveness of engaging customers and empowering them with detailed information to manage energy consumption,” said Alex Laskey, president and cofounder of OPOWER. “We’re pleased to partner with GWP and provide Glendale customers with household-specific tips and easy-to-understand information about their energy use, enabling them to make simple adjustments that will help them save on their energy bills for years to come.”

OPOWER anticipates adding a water conservation component to its reports in 2010.