Glendale to offer radio-off smart meter opt-out


Glenn Steiger,
General Manager,
Glendale, CA, U.S.A. — (METERING.COM) — March 9, 2012 – Glendale Water & Power has become the latest California utility to offer a smart meter opt-out option, with the provision of electric and water smart meters with their radios turned off.

Customers who choose to opt-out will be charged a fee of up to $59 per billing period, based on the cost of reading the meters manually rather than via the AMI system.

According to a GWP statement, less than one half of one percent of customers in Glendale have requested to opt-out.

“Analog meter is not the proper way to go,” commented GWP’s general manager, Glenn Steiger. “GWP needs the interval data which is critical to our system and our operations. Opt-outs put holes in the system. Having the radio off inside the smart meter still maintains the integrity of the data.”

The opt-out program is only available to residential customers and GWP must have unimpeded access to the meter. Customers that opt-out of the smart water meters will also not be eligible to participate in GWP’s Water Leak Assistance Program.

A total of 120,000 smart meters have been installed throughout Glendale. GWP is already receiving data from the meters and is going to launch a web portal soon so that customers can access their energy and water usage data. The company’s next step is to show the benefits of this technology to its residents through an interactive digital photo frame that is currently being piloted.